How do I add a Shared Mailbox to Outlook?

You must have access rights to the mailbox you wish to add.


Add a shared mailbox to Outlook

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  1. Open Outlook.
  2. Choose the File tab in the ribbon.
  3. Choose Account Settings, then select Account Settings from the menu.
  4. Select the Email tab.
  5. Make sure the correct account is highlighted, then choose Change.
  6. Choose More Settings > Advanced > Add.
  7. Type the shared email address, such as
  8. Choose OK > OK.
  9. Choose Next > Finish > Close.
  • Last Updated Mar 09, 2022
  • Views 3
  • Answered By Sarah Pierce

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